Shipping policy

Thank you for shopping with us! We are committed to delivering your order safely and on time. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

During sales, promotions, or holiday periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • Standard Shipping: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location, courier delays, weather conditions, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly displayed on our store.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation containing your tracking information, when available.

You can use the tracking number to monitor the progress of your shipment.

Incorrect or Incomplete Address

Please make sure your shipping address is correct before completing your order. We are not responsible for delays or additional shipping charges caused by an incorrect or incomplete address provided by the customer.

If you notice an error in your address, please contact us as soon as possible. We will do our best to update it before the order is shipped.

Delayed or Lost Packages

If your package is delayed, please check the tracking information first. If the tracking information has not been updated for an extended period or your package appears to be lost, contact us and we will assist you in contacting the shipping carrier.

Once an order has been handed over to the shipping carrier, delivery times are outside our direct control.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and products. We will review the situation and work with you to find an appropriate solution.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team through the contact information provided on our website.

We appreciate your business and thank you for choosing our store!